Privacy Policy

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 Upstate Legal Solutions & Process, LLC, doing business as Upstate Legal Solutions (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it.

Information We Collect
When you contact us, request services, or use our website, we may collect:

• Name
• Email address
• Phone number
• Service details you choose to provide (such as case/file numbers or county of service)

We do not knowingly collect information from children under the age of 13. If you believe we have collected such information, please contact us immediately so we can delete it.

How We Use Information
We use the information you provide only to:

• Respond to inquiries and provide services
• Communicate with you regarding service requests
• Maintain internal business records
• Comply with applicable laws or court requirements

Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only as required by law, or with trusted service providers who help us operate our business (such as secure email or invoicing platforms) under confidentiality obligations.

Data Security
We take reasonable steps to protect your information, but no system is 100% secure. We cannot guarantee absolute protection against unauthorized access or misuse. 

• No Guarantee of Results: Upstate Legal Solutions & Process, LLC guarantees timely and professional attempts of service. However, successful service or the location of an individual cannot be guaranteed.
• Not Attorneys: We are not attorneys and do not provide legal advice. Our services are limited to process serving, skip tracing, postings, and related support functions. For legal advice, you must consult a licensed attorney.
• Limit of Liability: By using our services or website, you agree that Upstate Legal Solutions & Process, LLC shall not be held liable for indirect, incidental, or consequential damages arising from the use of our site or services.